What does it mean to be Diamond Elite?

You’ll see it all over the place - on our website, on our trucks, in our advertisements. Olsen Mechanical Inc is proud to be a Mitsubishi Diamond Elite contractor. We’ve been a Diamond Elite contractor since 2014- but what does that even mean?

As a Mitsubishi Diamond Elite contractor, we are part of an exclusive program created by Mitsubishi Electric to ensure top-quality installations and exceptional customer service. Here are the key points:

1. In-Depth Training and Expertise:

   • Diamond Contractors undergo ongoing, multi-stage training. We stay up-to-date on equipment, industry technologies, and installation best practices.

   • Our expertise ensures that we understand the nuances of Mitsubishi Electric ductless systems, which can be complex for the average homeowner.

2. Customer Education and Consultation:

   • Diamond Contractors excel in educating customers. During a free in-home consultation we assess your needs, comfort goals, and home layout.

   • We recommend the right system for your home and needs (single- or multi-room) and provide a quote that includes all of the equipment, taxes, fees, and labor

   • We can inform you about utility programs and rebates that can offset installation costs, and even file the paperwork for you

3. Quick, Expert Installation:

   • Proper installation is crucial for ductless systems. Diamond Contractors have specialized knowledge to size and mount indoor the equipment correctly

   • Ourr expertise ensures optimal system performance and longevity.

4. Extended Product Warranty:

   • By hiring a Diamond Contractor, you receive an impressive 12-year product warranty (compared to the standard 5-year parts and 7-year compressor warranty).

In summary, Mitsubishi Diamond Elite contractors offer unparalleled expertise, personalized service, and peace of mind for homeowners seeking efficient and reliable HVAC solutions. If you’re considering a ductless system, working with a Diamond Contractor is a smart choice!